Chapter 2

One-Day Communication Skills Workshop

What’s in This Chapter

•  Objectives of the one-day Communication Skills Workshop

•  Summary chart for the flow of content and activities

•  One-day program agenda

There are a couple of different approaches to holding a one-day workshop. You can choose a theme and provide a deep dive into one aspect of communication, or you can take a broader look at a variety of topics such as listening, oral communication, virtual communication, challenging discussions, or written communication. The challenge of the latter approach of including a number of different aspects of communication in a one-day workshop ...

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