Chapter 4
Customizing the Communication Skills Workshop
What’s in This Chapter
• Ideas for creating a communication skills workshop
• Creative approaches for developing Lunch & Learn seminars
• Suggestions for designing theme-based workshops
Many organizations find it difficult to have employees away from their day-to-day responsi-bilities for an entire day or two, even if it requires no travel and is for professional and skill development. As a result, you may need to adapt your workshop to the scheduling needs of the organization. Additionally, organizations often prefer to select the content to match the needs of the employees attending the training. Your training needs analysis will help you prioritize and select the content and activities ...
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