References

2010’s 100 most influential people in business ethics. (2011, January 31). Ethisphere. Retrieved from http://ethisphere.com/2010s-100-most-influential-people-in-business-ethics/#15

3 communication mistakes leaders make (and how to avoid them). (2011, February 7). [Web log post]. Retrieved from http://www.leadershipandinfluenceblog.com/3-common-mistakes-leaders-make-and-how-to-avoid-them/

4. Non-verbal communication. (n.d.). [Web log post]. Retrieved from http://www.zeromillion.com/business/management/non-verbal-communication.html

A guide to public speaking. (n.d.). Online Publications. Retrieved from http://www.ca.uky.edu/agc/pubs/fcs1/fcs1206/fcs1206.htm

Advantages of instant messaging in the enterprise. (2009). NETID CHATSURE. ...

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