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Communication
book

Communication

by Gill Hasson
October 2019
Beginner to intermediate content levelBeginner to intermediate
208 pages
2h 58m
English
Capstone
Audiobook available
Content preview from Communication

4Being a Better Listener

I like to listen. I have learned a great deal from listening carefully.

Ernest Hemingway

How well do you listen? Do you usually find it easy to pay attention and understand what someone else is saying? Or are there often times when you think you've listened and understood only to find out that actually, you hadn't. You'd misunderstood; because of your own biases and assumptions, prejudices and judgements you'd distorted the meaning of what the other person was saying.

Perhaps there are times when you know you've listened – you've been paying attention – but you don't understand what the other person is talking about; you're trying to make sense of what they're saying but it's not clear and you're confused.

And of ...

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Publisher Resources

ISBN: 9780857087508Purchase book