8Winning People Over With Persuasion
Set up the listening. Prepare who you are talking to for what you want them to hear. Get people to listen as a possibility rather than a problem.
Mal Pancoast
Whether you're hoping to persuade others to give you something you want or do things your way, or to help you with something, accept your suggestion, or agree with your point of view, most likely your intentions are good but, as is the case for many of us, your intentions are often let down by how and what you say. You hint and imply or berate and badger, beg, implore, or even insist. Certainly, you may get people to comply by making demands; but that's forcing people to do things in a way that works for you and probably only serves your interests. ...
Get Communication now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.