Data and voice traffic
Juanita Ellis, Charles Pursell and Joy Rahman
In the past, voice and data networks had been kept separate. Legacy network technologies simply could not meet the diverse performance requirements of both voice and data. Advances in networking technology, including fast Ethernet, wire-speed switching, and Policy-Based Quality of Service (QoS) management, have made it possible to build converged voice and data networks. Converged networks enable a new generation of integrated voice/data applications. For example, with converged networks, users of web-based e-commerce applications can view product information while talking with customer service agents in a call center, through a single network connection. The ...
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