Compassion and Sensitivity

Show genuine interest in others and sensitivity to employees’ needs.

It has been estimated that two-thirds of currently employed Americans are looking for new jobs or opportunities (Jobvite, 2010). Many of these job seekers would remain with their organizations if they felt supported by their boss and their organization. A leader’s genuine compassion and sensitivity play an important role in employees’ decisions to leave a company and can go a long way toward keeping talent in an organization. Further, CCL research finds that leaders who exhibit compassion and sensitivity toward their employees are considered less ...

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