July 2017
Intermediate to advanced
538 pages
11h 18m
English
book
Compass: Your Guide for Leadership Development and Coaching
by Peter Scisco, Elaine Biech, George Hallenbeck
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14
Conflict Resolution
Produce positive outcomes and minimize damage by addressing conflict quickly and fairly.
Conflict can be stressful, and it’s often tempting to avoid these situations whenever possible. That strategy might explain why 42 percent of employees report that their managers rarely or never resolve conflicts effectively (Weaver & Mitchell, 2012). When leaders avoid or poorly handle conflict, they waste time, money, and talent. However, when leaders reconcile conflicts, they open an opportunity to forge common ground, develop deeper relationships, and leverage divergent perspectives—all parts of achieving positive results.
Leaders ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.