Provide individuals with objective information they can use for maintaining or improving their behavior.
The Center for Creative Leadership (CCL) has a multi rater assessment tool, Benchmarks by Design, which evaluates leaders on 91 different competencies. One of those skills is “Gives Feedback.” CCL continually gathers data that calculates the average rating for each skill across all individuals who have taken the assessment and rank orders them. Out of the many skills that leaders can be evaluated on, the ability to give feedback ranks last.
The consequences associated with this low ranking affect you and everyone else in an organization ...