8
Direct Is Faster
Consider two organizations. In Company A, people are incredibly kind and caring. So much so that people hold back sharing things that would cause dissent or make people uncomfortable. There is a great sense of unity and harmony but a real danger in groupthink, not learning from mistakes, and lack of professional development. Company B is at the opposite end of this spectrum. People speak their mind and share the unvarnished truth without considering the impact on others. They pride themselves on “telling it like it is,” even when it might seem cruel. People feel so under the gun they are afraid to take risks and feel at risk of being publicly shamed.
Which company would you want to work for?
Probably neither.
In either extreme ...
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