June 2001
Intermediate to advanced
416 pages
11h 28m
English
book
Compensating New Sales Roles: How to Design Rewards That Work in Today's Selling Environment
by Jerome A. Colletti, Mary S. Fiss
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Three Major Challenges When Implementing Telechannel Jobs
There are three major challenges a company must address at the time it implements telechannels and the jobs associated with those channels: (1) how to define the job or jobs (i.e., distinguishing between telemarketing and telesales) that are needed and the role the employees play in the process of getting and keeping customers, (2) how to break down any unfavorable stereotypes associated with the job so that the company can attract people with the required skills and experience, and (3) what types of rewards to use to not only attract but retain talented people in the jobs.
1. Distinguishing Between Telemarketing and Telesales Jobs
We find that many companies have a difficult time correctly ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.