How to Clarify What Type of Telejob Your Company Needs

We believe that the starting point in initiatives to improve the effectiveness of employees in new or changed roles is the nature of the task(s) that they are asked to perform. To illustrate the importance of task clarity, we often encourage managers to apply a relatively simple test to their business situation. Figure 7-3 lists six questions that we find useful to describe the relative degree of clarity that may or may not exist in a company's telepositions. Scores of ten or less suggest that telepositions may not be valued by the company, that job definitions lack clarity, or that the jobs lack accountability. Any of these scenarios requires proactive attention in order to increase the ...

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