Compensating Telesales Jobs
Telesales positions have changed substantially in recent years. Traditionally, telesellers have been associated with "quick hit" selling (those calls you get at 6 P.M. during dinner that "pitch" a new phone service, a vacation package, or any number of other "opportunities"). The explosion in e-commerce has forever changed the role of telesales. Customer expectations about being able to do business twenty-four hours a day, seven days a week, have created the need for several types of telesales roles. There are now at least three types of telesales jobs to consider when preparing a compensation plan for this role:
Telesales, i.e., traditional positions with responsibility for direct sales
Teleweb, i.e., positions with ...