Chapter 8

Support Programs: Territories, Quotas, and Crediting

Sales compensation programs function in concert with the following support programs: territory configuration, quota management, and sales crediting. Each of these mission-critical support programs performs an important sales management role. Collectively, sales compensation and these support programs form the backbone of the sales performance management system. Sales management needs to continually define, monitor, and revise these support programs to serve the company’s evolving sales strategy. The success of the sales compensation program rests with the effectiveness of these interdependent programs. Consequently, when redesigning the sales compensation program, sales management ...

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