Competencies at Work

Foreword

As I sit down to write this foreword, I can’t help but reflect on the history of Paymaster to Personnel to Human Resources to Human Capital Management. Quite a journey for the HR profession, and the last two iterations in the evolution of our science and discipline have been catalyzed by the advent of sophisticated and elegant competency modeling techniques. However the operative words here are technique and science. There are too many attempts by organizations to rush to design and develop their own competency model without rigor and methodologically correct approach. Though well-intended as this may seem, it does diminish the utility and successful application of these, often, incomplete and inexact models. That said, and even in light ...