About the Author

ROBIN KESSLER is president of The Interview Coach, a human resources and career consulting firm based in Houston; she also teaches Interviewing Skills, Training and Development, Organization Communication, and Writing for Presentations as an adjunct professor for the University of Houston–Downtown. Robin has more than 20 years of experience improving interviews, presentations, and organization communication as a human resources professional, consultant, and career coach. She is the author of two other books, Competency-Based Resumes and Competency-Based Interviews, which were the first books giving candidates and employees the information to communicate more effectively in competency-based organizations. She has been a guest ...

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