Chapter 1Understand the Basics of Competency-Based Performance Reviews

Look before, or you’ll find yourself behind.

—Benjamin Franklin

Benjamin Franklin, one of the most talented of the Founding Fathers of the United States, was known as an author, scientist, inventor, politician, printer, political theorist, diplomat, and civic activist. To be as successful as he was, he clearly followed his own advice to really see the opportunities in front of him. Learning how to make competency-based performance reviews work more effectively for you and your team is one of those opportunities.

Why are more organizations using competency-based performance reviews? Competency-based performance reviews are being used more today because they have the potential ...

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