Chapter 7Set Better Goals and Develop Your Employees

Leaders aren’t born—they are made. And they are made just like anything else, through hard work. And that’s the price we’ll have to pay to achieve that goal, or any goal.

—Vince Lombardi

You’ve worked hard to develop stronger coaching skills during the past year, and your employees clearly met the challenge and had good results. You’ve completed most of the competency-based performance review forms for your team, except for the sections about what’s next. It’s time to work with your employees to set better goals for next year, and to help them put together an effective plan to develop their competencies. Your real goal: even better results next year.

Set Better Competency-Based Goals

Setting ...

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