1Introduction to the World of IT
In this chapter you will learn:
> Qualities a technician should have
> Basic skills needed to function in the Windows environment and in the technical world
> Important computer parts
> Basic computer terms
CompTIA Exam Objectives:
What CompTIA A+ exam objectives are covered in this chapter?
✓ 1001-3.6 Explain the purposes and uses of various peripheral types.
✓ 1002-4.4 Explain common safety procedures.
✓ 1002-4.7 Given a scenario, use proper communication techniques and professionalism.
Who Needs This Book?
More types of people than you would first think need this book. People who obviously need this information are those who will fix computers or work on a help desk or support desk. However, there are other ...
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