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Operational Procedures
In this chapter you will learn:
> Proper personal safety precautions and equipment
> Workplace safety precautions, procedures, and equipment
> How to protect computer equipment from airborne pollutants
> How to dispose of waste (computers, mobile devices, batteries, laser printer toner cartridges, monitors)
> Types of IT documentation
> Change management processes
> Proper communication skills
CompTIA Exam Objectives:
1102-4.1 Given a scenario, implement best practices associated with documentation and support systems information management.
1102-4.2 Explain basic change-management best practices.
1102-4.4 Given a ...
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