Robust operations and governance are essential to sustain the long-term success of digital projects. Once a digital solution is deployed to the production environment, the real litmus test for the solution begins. Nonfunctional SLAs and metrics related to performance, availability, security, and scalability will be put to the test in the real world.
During this phase of the project, development and validation teams take a back seat and the support and operations teams are actively involved. ...
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