Bonus Interview with James & Suzanne Robertson

The following interview originally appeared in Volume 3, Number 4 of The Dorset House Quarterly, a free newsletter for readers of Dorset House books. Call (800) 342-6657 or (212) 620-4053 to request a subscription.

What were the circumstances that led you to write Complete Systems Analysis?

We had clocked many years of systems analysis experience, most of it as freelance consultants. One thing that we noticed was that each time we left a project, our experience walked out the door with us. We tried several experiments at training in-house staff to replace us, but managers who were paying a lot for our services (it wasn’t really that much) wanted us to do “real work” rather than induct their people. ...

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