Complex Responsive Processes in Organizations

9: Comparing systems thinking and the perspective of complex responsive processes

• From sender-receiver to responsive relating
• From storing to perpetually constructing memory
• From the individual-social split to individuals in social relationships
• From the individual tacit/unconscious to unconscious processes of relating
• From systems of language to the action of language
• Institutions, communication and power
• Dialogue and ordinary conversation in the living present
• Conclusion

This chapter draws out the differences between mainstream, that is, systems thinking about knowledge creation in organizations (see Figure 2.1) and the complex responsive process perspective presented in the chapters of Part II (see Figure 4.5). In Chapter 2, I argued that ...