Chapter 18. Safety, Procedures, and Professionalism

This chapter covers the following A+ exam topics:

Safety

Procedures and Environmental Controls

Professionalism and Communication Skills

You can find a master list of A+ exam topics in the “Introduction.”

This chapter covers CompTIA A+ 220-801 objectives 5.1 through 5.4.

Now we come to the crux of it all. Everything you have learned so far could be for naught if you do not make use of the crucial information in this chapter.

Safety should always be on your mind. Protect yourself; and protect your computer. Electrical safety, physical safety, and fire prevention are the keys to a happy and healthy career. And by using electrostatic discharge (ESD) prevention methods, you protect your computer’s ...

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