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CompTIA A+® Certification Study Guide by Charles Holcombe, Jane Holcombe

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18Operational Procedures

CERTIFICATION OBJECTIVES

Image 701: 6.1 Outline the purpose of appropriate safety and environmental procedures and, given a scenario, apply them

Image 701: 6.2 Given a scenario, demonstrate the appropriate use of communications skills and professionalism in the workplace

Image Two-Minute Drill

Q&A Self Test

Operational procedures are an umbrella of professional behavior, covering the technical area of safety and environmental procedures, ...

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