5Troubleshooting, Repair, and Maintenance of PCs

CERTIFICATION OBJECTIVES

images 701: 2.1 Given a scenario, explain the troubleshooting theory

images 701: 2.2 Given a scenario, explain and interpret common hardware and operating system symptoms and their causes

images 702: 1.2 Given a scenario, detect problems, troubleshoot, and repair/replace personal computer components

702: 1.4 Given a scenario, select and use appropriate tools

701: 2.5 Given a scenario, integrate ...

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