Chapter 5. Managing Printers

Exam Objectives

  • Identifying paper feeder mechanisms

  • Understanding types of printers

  • Identifying printer connections

  • Identifying common printer problems

  • Understanding preventive maintenance and safety precautions

In today's business world, maintaining a printing environment is one of the most time-consuming parts of managing a network. For a supposedly paperless era, we seem to spend a lot of time troubleshooting why a printer won't print!

NOTE

This chapter introduces you to the different types of printers and describes how each type of printer works, which is important for the A+ Certification exam. From an exam point of view, be sure you are extremely comfortable with the parts of a laser printer and the six phases of the laser printer's print process — you are guaranteed to get some questions on it!

Be sure to also go over the troubleshooting sections. I think that most people simply skim over this topic area, but you will be presented with some common problems on the exam, and you are responsible for identifying which component of the printer is causing the problem. Be sure to spend some time on this chapter!

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