2.7. Prep Test
When the print queue is unresponsive, what should you do first?
^ Reboot the server.
^ Reinstall the printer.
^ Restart the spooler service.
^ Redirect the printer to a remote print device.
What command is used to restart a service from the command prompt?
^ service.exe
^ services.exe
^ cmdrun.exe
^ net.exe
You get a call from a user who is complaining that his document has bullets in it, but when he prints the document, he gets check boxes instead. What is the problem?
^ He is using the incorrect printer driver.
^ The application that he is using does not support bullets.
^ His computer has a problem with the serial cable connecting his printer.
^ He is using the wrong parallel cable.
Only 16-bit Windows applications will produce GPFs. True or False?
^ True
^ False
What program can be used to terminate programs running on your computer?
^ Device Manager
^ Computer Administration Console
^ System Information
^ Task Manager
Your computer has had a Stop error, and the first two lines read
*** STOP: 0x0000000A (0x802aa502, 0x00000002, 0x00000D00, 0xFA84001C) IRQL_NOT_LESS_OR_EQUAL*** Address fa84001c has base fa840000 - i804prt.SYS
Which of the following statements are true? (Choose all that apply.)
□ The type of error was IRQL_NOT_LESS_OR_EQUAL.
□ The error is due to the BIOS version.
□ The driver i804prt.sys was involved in the error.
□ The driver i804prt.sys is located at memory address 0x802aa502.
What Windows XP function keeps your shortcut links from breaking?
^ Link Tracking
^ Shortcut Locator ...
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