Chapter 2: Managing Common Problems
Exam Objectives
Recognizing and resolving Windows service problems
Identifying and correcting auto-restart and blue screen errors and system lockup problems
Knowing and fixing device driver failures
Resolving issues with missing dll files
Distinguishing and rectifying application install, start, and load failures
In this chapter, you examine some common errors that you will encounter when servicing computers. I show you how to gather the information that you need to properly diagnose and correct the problem. You also look at several common errors and problems that you are likely to encounter when dealing with Windows-based systems.
And because these are some of the most common problems that you will run into at the OS level as a CompTIA A+ Certified Professional, this chapter will prepare you for these problems, and will help you on the exam.
Solving Windows-Specific Service Problems
Many jobs are performed on your Windows computer by services. ...
