17.4. Using Windows-Based Troubleshooting Utilities

In addition to learning about the many common problems and troubleshooting techniques for Windows, you should know about the different tools that Microsoft provides with Windows to troubleshoot Windows. These resources are the best to use if you have no other troubleshooting tools available. They can also be used as a starting point for troubleshooting a computer. The built-in Windows tools and commands that you should be aware of include the following:

  • Disk management tools including Format, Chkdsk, Defrag, and NTBackup

  • System management tools such as Device Manager, Computer Management, Task Manager, Msconfig, Regedit, Regedt32, CMD, Event Viewer, and System Restore

  • File management tools, including ...

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