Phase 1

Installing Hardware and Software

Every common task that is performed by a PC technician is hands-on in some way. Although some of the work you do is performed at the keyboard, many of the tasks you will perform in this phase will be spent underneath a desk in someone’s cubicle or at a workbench. These are the usual locations for opening a computer case and installing or removing equipment. This phase of the book covers the most common installation tasks for hardware such as RAM, hard drives, and adapter cards. In this phase, you’ll also learn how to install and uninstall various types of software, including operating systems and drivers. You will also learn how to work with Bluetooth devices such as printers and mobiles. In general, you’ll ...

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