Phase 2

Maintaining and Documenting Computer Systems

A large part of your day-to-day duties as a PC tech will involve maintaining computer and server systems and documenting your work. In this Phase, you will build on the basic skills you learned in Phase 1, “Installing Hardware and Software.” You will discover how to leverage those elementary tasks and learn how to perform regular maintenance tasks on computers.

Among other tasks, you’ll learn how to identify a motherboard, how to clean and oil cooling fans, how to flash BIOS, and how to roll back device drivers. So take the book over to your lab computer and get ready for the next step.

Task 2.1: Identifying a Motherboard

On occasion, you may have to replace a computer’s motherboard. Most of ...

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