Phase 3

Networking Computer Systems

You may be asking yourself what a PC desktop-support tech is doing performing any sort of networking function. Although trade schools, universities, and certification vendors may segregate IT operations into distinct and separate categories, real life is rarely so neat. Desktop support isn’t all hard drives and RAM sticks. There are quite a number of elementary networking tasks you will perform in the course of your duties.

Task 3.1: Mapping Drives

Mapping a network drive is a handy way to give end users access to various file shares by making a share appear as if it were a separate drive on their computer. You can set up a share so that it uses a particular drive letter, and that letter is the one all your ...

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