Chapter 11: Understanding Operational Procedures
1. D. When a computer is experiencing random reboots and phantom problems that disappear after reboot, you should open the cover, clean everything (if it’s dirty), and reseat all cards and chips. Some components could have gunk on them that carries an electrical charge or could have experienced “chip creep,” where they slowly work themselves out of their sockets.
2. C. A high-voltage probe is designed to release the electricity from high-voltage components, which are found in the back of CRT computer monitors. Wearing an antistatic wrist strap when working on a computer monitor can cause the stored-up electric current to be released through your body, which could result in serious injury or death! ...
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