Chapter 5. Hardware and Network Troubleshooting

This chapter covers the seven A+ 220-1001 exam objectives related to troubleshooting common problems with motherboards, RAM, CPUs, and power; hard drives and RAID arrays; video, projector, and display issues; mobile device issues while adhering to the appropriate procedures; printers; and wired and wireless network problems. These objectives may comprise 27 percent of the exam questions:

  • Core 1 (220-1001): Objective 5.1: Given a scenario, use the best practice methodology to resolve problems.

  • Core 1 (220-1001): Objective 5.2: Given a scenario, troubleshoot common problems related to motherboards, RAM, CPUs, and power.

  • Core 1 (220-1001): Objective 5.3: Given a scenario, troubleshoot hard drives ...

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