Chapter 9. Operational Procedures
This chapter covers the nine A+ 220-1002 exam objectives related to operational procedures, with a focus on safety, environmental controls, change management, documentation, privacy, and other concepts. Even the best-planned networks experience problems, and an important IT skill is knowing how to recognize trouble and then manage it for minimum network impact. These objectives may comprise 23% of the exam questions:
Core 2 (220-1002): Objective 4.1: Compare and contrast best practices associated with types of documentation.
Core 2 (220-1002): Objective 4.2: Given a scenario, implement basic change management best practices.
Core 2 (220-1002): Objective 4.3: Given a scenario, implement basic disaster prevention ...
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