Chapter 1: Mobile Devices1.1 Given a scenario, install and configure laptop hardware and components1.2 Compare and contrast the display components of mobile devices1.3 Given a scenario, set up and configure accessories and ports of mobile devices1.4 Given a scenario, configure basic mobile-device network connectivity and application supportChapter 2: Networking2.1 Compare and contrast TCP and UDP ports, protocols, and their purposes2.2 Compare and contrast common networking hardware2.3 Compare and contrast protocols for wireless networking2.4 Summarize services provided by networked hosts2.5 Given a scenario, install and configure basic wired/wireless small office/home office (SOHO) networks2.6 Compare and contrast common network configuration concepts2.7 Compare and contrast internet connection types, network types, and their features2.8 Given a scenario, use networking toolsChapter 3: Hardware3.1 Explain basic cable types and their connectors, features, and purposes3.2 Install the appropriate RAM given a scenario3.3 Given a scenario, select and install storage devices3.4 Given a scenario, install and configure motherboards, central processing units (CPUs), and add-on cards3.5 Given a scenario, install or replace the appropriate power supply3.6 Given a scenario, deploy and configure multifunction devices/printers and settings3.7 Given a scenario, install and replace the printer consumablesChapter 4: Virtualization and Cloud Computing4.1 Summarize cloud computing concepts4.2 Summarize aspects of client-side virtualizationChapter 5: Hardware and Network Troubleshooting5.1 Given a scenario, apply the best-practice methodology to resolve the problem5.2 – Given a scenario, troubleshoot problems related to motherboards, RAM, CPU, and power5.3 – Given a scenario, troubleshoot and diagnose problems with storage drives and RAID arrays5.4 – Given a scenario, troubleshoot video, projector, and display issues5.5 – Given a scenario, troubleshoot common issues with mobile devices5.6 – Given a scenario, troubleshoot and resolve printer issues5.7 – Given a scenario, troubleshoot problems with wired and wireless networksMock Exam