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CompTIA A+ Troubleshooting Techniques LiveLessons

CompTIA A+ Troubleshooting Techniques LiveLessons

by David L Prowse
Publisher: Pearson IT Certification
Release Date: April 2015
ISBN: 9780134119038
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Video Description

Overview

More than 10 hours of hands-on demos detailing computer troubleshooting and repair techniques to help you study for the CompTIA A+ certification.

Description

CompTIA A+ Troubleshooting Techniques LiveLessons is a series of 18 video lessons that provide quick, concise, hands-on, solutions to help you prepare for the CompTIA A+ certification exam. They are meant to supplement any A+ training that the viewer is currently involved in.

The course consists of 18 video lessons that walk you through the most common troubleshooting tasks:

Lesson 1. Introducing A+ Troubleshooting

Lesson 2. Troubleshooting BIOS-Related Problems

Lesson 3. Understanding and Troubleshooting a RAID Array

Lesson 4. Troubleshooting and Optimizing Windows System Performance

Lesson 5. Resetting and Recovering Lost Passwords

Lesson 6. Troubleshooting and Optimizing a SOHO Wireless Network

Lesson 7. Troubleshooting with ipconfig and ping

Lesson 8. Advanced Troubleshooting with ipconfig

Lesson 9. Starting and Stopping Services in the GUI and the Command Prompt

Lesson 10. Repairing a Windows OS with System Recovery Options

Lesson 11. Repairing a Video Issue with Safe Mode

Lesson 12. Understanding and Troubleshooting the Sound System

Lesson 13. Troubleshooting Basic Printer Configuration Problems

Lesson 14. Repairing Common Laptop Hardware Failures

Lesson 15. Troubleshooting and Optimizing an Android-Based Device

Lesson 16. Troubleshooting Applications and Processes in Windows

Lesson 17. Troubleshooting with the Windows Firewall

Lesson 18. Analyzing Sample A+ 220-802 Troubleshooting Questions

About the Instructor

David L. Prowse is an author, computer network specialist, and technical trainer. Over the past several years he has authored several titles for Pearson Education, including the well-received CompTIA A+ Exam Cram and CompTIA Security+ Cert Guide. As a consultant, he installs and secures the latest in computer and networking technology. Over the past decade he has also taught CompTIA A+, Network+, and Security+ certification courses, both in the classroom and via the Internet. He runs the website www.davidlprowse.com, where he gladly answers questions from students and readers.

Skill Level

  • Beginner
  • Intermediate

What You Will Learn

  • Prepares students to take the CompTIA A+ exams
  • Provides hands-on configuration demos for troubleshooting common Windows problems
  • Gives concise and practical real-world advice
  • Provides a step-by-step guide for answering the CompTIA Performance-Based questions

Who Should Take This Course

The target audience for CompTIA A+ Troubleshooting Techniques LiveLessons includes anyone studying for the CompTIA A+ exam, computer technicians, help desk technicians, LAN support specialists, and people who are new to the IT field.

Course Requirements

The product focuses primarily on hands-on configuration. Users should have a basic working knowledge of computers.

About LiveLessons Video Training

The LiveLessons Video Training series publishes hundreds of hands-on, expert-led video tutorials covering a wide selection of technology topics designed to teach you the skills you need to succeed. This professional and personal technology video series features world-leading author instructors published by your trusted technology brands: Addison-Wesley, Cisco Press, IBM Press, Pearson IT Certification, Prentice Hall, Sams, and Que. Topics include: IT Certification, Programming, Web Development, Mobile Development, Home and Office Technologies, Business and Management, and more. View all LiveLessons on InformIT at http://www.informit.com/livelessons.

Table of Contents

  1. Introduction
    1. CompTIA A+ Troubleshooting Techniques LiveLessons: Introduction 00:08:10
  2. Lesson 1. Introducing A+ Troubleshooting
    1. Learning Objectives 00:00:59
    2. 1.1: The CompTIA A+ Troubleshooting Process 00:09:30
    3. 1.2: Troubleshooting a Basic Power-Related Issue 00:18:05
  3. Lesson 2. Troubleshooting BIOS-Related Problems
    1. Learning Objectives 00:01:25
    2. 2.1: Defining the Purpose of the BIOS 00:09:20
    3. 2.2: Troubleshooting the BIOS Boot Order 00:04:47
    4. 2.3: Disabling Unnecessary Devices in the BIOS 00:04:20
    5. 2.4: Resetting and Flashing the BIOS 00:09:44
  4. Lesson 3. Understanding and Troubleshooting a RAID Array
    1. Learning Objectives 00:02:09
    2. 3.1: Understanding RAID Array Types 00:15:29
    3. 3.2: Identifying Common Issues Associated with RAID Arrays 00:09:07
  5. Lesson 4. Troubleshooting and Optimizing Windows System Performance
    1. Learning Objectives 00:01:48
    2. 4.1: Analyzing Windows System Performance 00:16:42
    3. 4.2: Defining Why Hardware Components and Windows Fail to Perform to Expectations 00:03:13
    4. 4.3: Using Windows Utilities (and Third-Party Utilities) to Increase System Performance 00:26:32
  6. Lesson 5. Resetting and Recovering Lost Passwords
    1. Learning Objectives 00:02:20
    2. 5.1: Password Basics 00:05:57
    3. 5.2: Using Windows to Reset a Password 00:13:31
    4. 5.3: Using Third-Party Tools to Recover a Password 00:15:29
  7. Lesson 6. Troubleshooting and Optimizing a SOHO Wireless Network
    1. Learning Objectives 00:01:45
    2. 6.1: Understanding Wireless Networking Basics 00:15:06
    3. 6.2: Optimizing and Securing a SOHO Wireless Network 00:12:46
    4. 6.3: Troubleshooting Common SOHO Router Issues and Dealing with Deprecated Technologies 00:20:29
  8. Lesson 7. Troubleshooting with ipconfig and ping
    1. Learning Objectives 00:02:29
    2. 7.1: Understanding Windows Command Prompt Basics 00:08:02
    3. 7.2: Analyzing a System with ipconfig 00:08:41
    4. 7.3: Modifying Network Settings in the GUI and with netsh 00:18:14
    5. 7.4: Testing a System with ping 00:18:24
  9. Lesson 8. Advanced Troubleshooting with ipconfig
    1. Learning Objectives 00:02:22
    2. 8.1: Analyzing a System with ipconfig 00:03:18
    3. 8.2: Configuring the Network Connection with ipconfig 00:08:24
    4. 8.3: Defining Other Reasons for DHCP Failure and Testing the System with Ping 00:12:54
  10. Lesson 9. Starting and Stopping Services in the GUI and the Command Prompt
    1. Learning Objectives 00:02:05
    2. 9.1: Understanding Windows Services 00:07:04
    3. 9.2: Troubleshooting a Windows Service with Services.msc 00:08:20
    4. 9.3: Troubleshooting a Windows Service in the Command Prompt 00:11:34
  11. Lesson 10. Repairing a Windows OS with System Recovery Options
    1. Learning Objectives 00:01:56
    2. 10.1: Using the Windows System Recovery Options Utility 00:05:57
    3. 10.2: Troubleshooting a Boot Issue 00:08:51
    4. 10.3: Troubleshooting a Boot Issue Part II 00:12:36
  12. Lesson 11. Repairing a Video Issue with Safe Mode
    1. Learning Objectives 00:01:07
    2. 11.1: Understanding the Advanced Boot Options in Windows 00:07:24
    3. 11.2: Using Safe Mode to Repair a Video Misconfiguration 00:11:49
  13. Lesson 12. Understanding and Troubleshooting the Sound System
    1. Learning Objectives 00:02:04
    2. 12.1: Understanding Sound in a Windows-Based Computer 00:04:14
    3. 12.2: Troubleshooting Hardware-Related Sound Issues 00:15:12
    4. 12.3: Troubleshooting Software-Related Sound Issues 00:17:12
  14. Lesson 13. Troubleshooting Basic Printer Configuration Problems
    1. Learning Objectives 00:01:53
    2. 13.1: Understanding Printing in Windows 00:05:08
    3. 13.2: Troubleshooting Printer Driver Problems 00:09:30
    4. 13.3: Troubleshooting Printer Configuration Issues 00:21:50
  15. Lesson 14. Repairing Common Laptop Hardware Failures
    1. Learning Objectives 00:01:38
    2. 14.1: Troubleshooting Laptop Power Issues 00:05:59
    3. 14.2: Troubleshooting a Laptop RAM Issue 00:05:07
    4. 14.3: Troubleshooting a Laptop Display Issue 00:08:09
  16. Lesson 15. Troubleshooting and Optimizing an Android-Based Device
    1. Learning Objectives 00:01:50
    2. 15.1: Troubleshooting Common Android Problems 00:11:28
    3. 15.2: Optimizing an Android Device 00:08:18
    4. 15.3: Resetting an Android Device 00:09:49
  17. Lesson 16. Troubleshooting Applications and Processes in Windows
    1. Learning Objectives 00:01:22
    2. 16.1: Disabling Troublesome Applications with msconfig 00:06:42
    3. 16.2: Ending Processes in the GUI and the Command Prompt 00:16:47
  18. Lesson 17. Troubleshooting with the Windows Firewall
    1. Learning Objectives 00:01:50
    2. 17.1: Understanding Firewall Technology 00:08:57
    3. 17.2: Blocking Applications with the Windows Firewall 00:06:44
    4. 17.3: Using the Windows Firewall with Advanced Security 00:18:01
  19. Lesson 18. Analyzing Sample A+ 220-802 Troubleshooting Questions
    1. Learning Objectives 00:01:28
    2. 18.1: Discussing Powerful Exam-Taking Techniques 00:10:33
    3. 18.2: Analyzing Typical A+ 220-802 Questions 00:16:06
    4. 18.3: Analyzing Typical A+ 220-802 Questions Part II 00:12:22
  20. Summary
    1. CompTIA A+ Troubleshooting Techniques LiveLessons: Summary 00:01:32