CHAPTER 15
The Importance of the Incident Response Process
This chapter includes questions on the following topics:
• The purpose of communications processes
• The stakeholders during incident response
Bad guys are following the rules of your network to accomplish their mission.
–Ron Shaffer
Communications during and after incidents are more critical now than ever before in today’s instant-access-to-information environment. Every connected smart communications device in the palm of almost everyone’s hand has changed many things, including incident response. One small incorrect piece of data could cause a company’s stock to plummet, not to mention the irrevocable damage to the company’s reputation. Most organizations have all their ...
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