Chapter 11
Network Troubleshooting Tools
Exam Objectives in this Chapter
Introduction
Throughout this exam guide, we’ve talked about the fundamentals of network protocols and network operating systems. In this chapter, we’ll bring together that knowledge to help you in troubleshooting any errors or problems that occur on your network. We’ll begin by talking about the overall methodology that you’ll use to troubleshoot a network. This begins with gathering information about a problem to try to determine its cause. You’ll then use your understanding of networking concepts as well as your knowledge ...
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