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CompTIA Network+ N10-005 Authorized Cert Guide by Kevin Wallace

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Chapter 13. Troubleshooting Network Issues

After completion of this chapter, you will be able to answer the following questions:

• What are the elements in a structured troubleshooting model?

• What common physical layer troubleshooting issues might you encounter?

• What potential Layer 2 issues are you most likely to face when troubleshooting a network containing Ethernet switches?

• Aside from routing protocol troubleshooting, what Layer 3 troubleshooting issues are common in a routed network?

• How do characteristics unique to wireless networks impact your troubleshooting of a network containing wireless access points?

As you perform your day-to-day tasks of administering a network, a significant percentage of your time will be dedicated to ...

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