CHAPTER 21

Policies, Plans, and Procedures

In this chapter, you will

•  Understand the importance of policies, plans, and procedures related to organizational security

•  Distinguish between the standard types of agreements

•  Be introduced to personnel management policies and procedures

•  Examine some general security policies

Policies and procedures govern the operation of the organization and represent a set of requirements developed from both internal and external requirements. External requirements may come from laws and regulations, contractual terms such as incorporation of the Payment Card Industry Data Security Standard (PCI DSS), or customer specifications. There are regulatory situations where specific business actions are required ...

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