• Data, information, knowledge
  • Characteristics of information—Accurate, accessible, complete, economical, flexible, reliable, relevant, secure, simple, timely, verifiable
  • Information system—Components of IS, characteristics of IS, performance of IS
  • Computer-Based Information System (CBIS)—Hardware, software, databases, telecommunications, people, procedures
  • Need for efficient IS
  • Categories of IS—Operations support system, management support system, specialized information systems
  • Operations support system—TPS, OAS
  • Management support system—MIS, DSS, EIS
  • Specialized information system—Expert systems, ERP, e-commerce
  • Careers in information systems

Why this chapter

In this era of Information age, it is difficult ...

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