O'Reilly logo

Configuration Management for Senior Managers by Frank B. Watts

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter Seven

Process Improvement

Abstract

Choosing the process to be improved. Prepare a plan for your process improvement activity. Have an executive champion involved with process reengineering. Without an executive champion, continuous improvement is probably the best that can be done. If an improvement team is involved, keep it small. Set reasonable goals for process time and accuracy. Seriously consider returning to face-to-face meetings in the process. Study the WIP and volume completed to estimate the throughput time. Sequence detailed work in process reports by age. Reduce backlogs of work in process. When the process is working to expectation, go to the next CM process. When you have all processes working to expectations, set new goals ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required