Chapter 7. Unity Predeployment Tasks

One of the most widely deployed phone system add-ons is voicemail. For a number of years, Unity was the voicemail solution of choice for Communications Manager. However, over the last few years, a new Cisco voicemail solution has become quite popular. The new product is called Unity Connection. Because both platforms integrate well with Communications Manager, both are covered in the following chapters. There are many similarities between these products. They are so comparable that much of what one learns about one product can be directly applied to the other. Whenever possible, the chapters are written so that they are applicable regardless of which product you are using.

Although Unity and Unity Connection ...

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