Chapter 12. Maximizing CUCM and Unity/Connection

This book has examined the configuration tasks required for the most commonly used features and functions of Communications Manager and Unity. Unfortunately it is not possible to include all features in every conceivable configuration in a book of this size. This chapter introduces you to a few of the more advanced features available in each application. In addition, this chapter encourages you to take what you have learned to create innovative solutions for unique issues by offering a few examples of what others have done.

The first section discusses some of the advanced features found in Communications Manager. These components include administrative access, time-of-day routing, and hunt lists. ...

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