Book description
When conflict brews at the office, it’s a manager’s job to cool things down.
Table of contents
- Cover Page
- Title Page
- Copyright Page
- Contents
- Acknowledgments
- Part I Introduction
- Part II Understanding The Dynamics of Conflict
- Part III Keys to Resolving Conflict
- Part IV Putting It all Together
- Bibliography
- Index
Product information
- Title: Conflict 101
- Author(s):
- Release date: May 2011
- Publisher(s): AMACOM
- ISBN: 9780814417126
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