Book description
When conflict brews at the office, it’s a manager’s job to cool things down.
Table of contents
- Cover Page
- Title Page
- Copyright Page
- Contents
- Acknowledgments
- Part I Introduction
- Part II Understanding The Dynamics of Conflict
- Part III Keys to Resolving Conflict
- Part IV Putting It all Together
- Bibliography
- Index
Product information
- Title: Conflict 101
- Author(s):
- Release date: May 2011
- Publisher(s): AMACOM
- ISBN: 9780814417126
You might also like
book
The 7 Principles of Conflict Resolution
is the go-to resource for conflict and dispute resolution, whether you’re new to the subject or …
book
How to be a good tech lead
In this chapter from The Manager's Path, you'll learn the biggest trick of being a good …
book
Think on Your Feet
“[Think on Your Feet] is a helpful maven’s guide ideal for anyone who views a podium …
book
10 Steps to Successful Presentations, 2nd Edition
Overcome Your Fear of Presenting Are you afraid of public speaking? Do you feel anxious before …