CHAPTER 8Building Trust

The evening news shows footage of the most recent earthquake. Stunned crowds are wandering through the streets. The security and safety they had once depended on is gone. The house that protected them is not trustworthy. They are sleeping in the streets, fearful that another tremor will bring the house down.

Maybe you have known that feeling of freefall when you discover that someone you counted on has broken your trust. The earth has shifted under your feet. You may have spent months or years developing a solid relationship, and suddenly the things you counted on before you can’t count on anymore. You are left wondering, ...

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