They’re the Key to Connection and Success

Group dynamics run on two roadways. The hallways connecting offices are akin to the local thoroughfare—lots of stop signs, distractions, and potential delays. Let’s call this the cognitive passage. It’s the path you are likely most familiar with. You can orient yourself with recognizable signposts—there are memos and meetings, formal presentations, and snack room chatter. There’s an alternative route, faster but daunting to enter. You have to go deep through confusing muck, shift gears, and invest in the journey, but once you access it, there’s plenty of fuel ...

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