Corporate life assumes a convenient fiction: If we assign roles and responsibilities, create flowcharts and project plans, and delineate deadlines and deliverables, then somehow magically, coolly, and calmly, the work will get done.


The truth is that organizations are run by people, and people run on emotions. Our feelings supply the energy to fuel our pursuit of profit and purpose. They are formidable and universal. They can’t be ignored. Yet, to our great detriment, we have long pretended that emotions have no place in the office.

The future of work demands we recognize that emotions don’t make us weak. Instead, they are our power tool, they’re processed in the most primal, “animal” part of our brain, and they’re critical to ...

Get Connect First: 52 Simple Ways to Ignite Success, Meaning, and Joy at Work now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.